The Impact Of Job Satisfaction On Productivity

THE IMPACT OF JOB SATISFACTION ON PRODUCTIVITY

(A CASE STUDY OF UNIC INSURANCE COMPANY LTD)

ABSTRACT

The need for increase productivity in our industries totally cannot be  over emphasized. This is  evidenced by the development of new technologies to the highest level. Man is needed in concert with other resources. However, man’s behavior cannot be objectively predicted given the complexity of intervening variable that to a large extent determined his behaviour. But there is as general belief that the ability of man to push up productivity in the industry of company depends on how satisfied  he is  whether this is rue or not is the issues that this research is deigned to find out.

Thus, this research project intends to find out if there is any relationship  between  job satisfaction and productivity ther is, what kind  of relation?

Unic  insurance company was chosen as a case study in order to effectively carryout the study, data was collected by the use of self administered questionnaire.

Finally, to carryout a  successful research work, this study will be divided into five chapters, and each of the chapters will exhausting and clearly dealt with in the main text of the study.

TABLE OF CONTENTS

COVER PAGE

TITLE PAGE

APPROVAL PAGE

ABSTRACT

DEDICATION

ACKNOWLEDGMENT

TABLE OF CONTENT

LIST OF TABLE

LIST OF FIGURE

 

CHAPTER ONE

INTRODUCTION

1.1            BACKGROUND OF THE STUDY

1.2            STATEMENT OF THE PROBLEM

1.3            PURPOSE OF THE STUDY

1.4            SIGNIFICANCE OF THE STUDY

1.5            SCOPE OF THE STUDY

1.6            RESEARCH HYPOTHESIS

1.7            DEFINITION OF TERM

 

CHAPTER TWO

REVIEW OF RELATED LITERATURE

2.1            LITERATURE REVIEW

2.2            TECHNOLOGY, JOB SATISFACTION AND PRODUCTVITY

2.3            THE SCIENTIFIC MANAGEMENT

2.4            THE HUMAN RELATION

2.5            THE BEHAVIOUR SCIENCE APPROACH

2.6            EXPERIENCE FROM OTHER COUNTRIES

2.7            THE BONUS SYSTEM IN NIGERIA

2.8            DEFINITION OF VARIABLE USED IN THE STUDY

 

CHAPTER THREE

RESEARCH DESIGN AND METHODOLOGY

3.1            RESEARCH DESIGN

3.2            METHOD OF DATA COLLECTION

3.3            SOURCES OF DATA

3.4            AREA OF THE STUDY

3.5            POPULATION OF THE STUDY

3.6            SAMPLE USED AND SAMPLING PROPCEDURE

3.7            RELIDABILITY OF THE INSTRUMENT

3.8            VALIDABILITY OF THE INSTRUMENT

 

CHAPTER FOUR

DATA PRESENTATION & ANALYSIS

4.1            PRESENTATION & ANALYSIS

4.2            DATA PRESENTATION

4.3            TESTING OF HYPOTHESIS

 

CHAPTER FIVE

DISCUSSION, RECOMMENDATION & CONCLUSION

5.1            SUMMARY OF FINDINGS

5.2            CONCLUSION

5.3            RECOMMENDATION

5.4            IMPLICATION OF RESEARCH FINDINGS

5.5            LIMITATION OF STUDY

5.6            SUGGESTION FOR FURTHER RESEARCH

REFERENCE

BIBLIOGRAPHY

LIST OF TABLE

1.       The impact of wages of productivity

2.       How communication and supervisor increase productivity

3.       How advancement lead to increased productivity

4.       The improved technology, increased productivity

5.       The effect of job rotation on productivity

6.       Participation in decision-making

LIST OF FIGURES

2.5     Maslows hierarchy of need

CHAPTER ONE

INTRODUCTION

1.1     BACKGROUND OF THE STUDY

Historically significant proportion of management literature has focused on the problems, system and techniques of maintaining high levels of employee performance. According to Kuznits and Hammons  (1929. Vol 50, No 4p 236-242). Frederick Taylor’s turn off the century effort to obtain a fair day’s work for a fair day’s pay, resulted in the creation and wide speed implementation of a number of scientific principals to work setting, including tire and motion study, performance standards, employee training and incentive pay system.

In the 1930’s, the industrial world turned its attention from  human engineering to human relations and Harvard psychologist.

Elton Mayo revealed the impact of social and psychological factors on workers satisfaction morals and productivity at western electrics Hawthorne plant. And today, the groundwork laid by Taylor and Mayo has resulted in a wide and often contradictory variety of theories and principles designed to push workers productivity and organizational effectiveness to highest levels possible.

Newspaper headlines tell of a growing disenchantment with one example of   the disenchantment was noted in a recent WALL STREET JOURNAL article (FALVVI 1990) Nordstorm, a  high service high performance company is struggles with employees. Problems among the “Nervous Nordes as employees like to cell themselves there is growing dissatisfaction. The articles noted that Nordies are under increased pressure to work  many hours without pay in an environment of constant pressure any harassment that incites employees to pay for each other while the pressure of Nordisstorm may be some what unique their  problems with work are not unique. A recent issue of for TUNE UNCUMENTED the fact  this disenchantment  is not just  a problem with employees but with middle managers as well Farharm (1989.p 81-82).

One story after another describes frustration but out and out hostility, strikes and physical sabotage is not uncommon within many organization this neglect and objectives for which such organization existed.

Organization whether large or small have certain objective which they want to achieve. The attainment of this objective is a measure of the effectiveness, productivity and jobs satisfaction of  members of the organization. It should be noted that organization with building not be productive without ensuring that