A SURVEY OF THE ROLE OF MODERN OFFICE EQUIPMENT IN MODERN OFFICES IN ENUGU URBAN.

ABSTRACT

           The topic for this research is a survey of the role of modern office equipment in modern office in Enugu state.

          The study was restricted to ANAMMCO and EMENITE PLC. Emene near Enugu urban. Questionnaires were structured in two phases and were used for collecting data and the instrument was validated by my supervisor Mr. S. I. M Ozioko.

          The population consisted of all the secretaries in ANAMMCO PLCA and EMENITE LTD Emene. They are 200 in number, out of the population sample of 90 secretaries were randomly selected.

          After the analysis the following findings were made. The secretaries in ANAMMCO and EMENITE PLC use modern office equipment like computer, tele-printer and telephone answering machine and E-Mail

          Then the following recommendation were made. That modern office equipment should replace the old ones since the modern ones enhance efficiency of secretaries.

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TABLE OF CONTENT

Title page

Approval page

Dedication

Acknowledgement

Abstract

List of tables

Table of content

CHAPTER ONE

INTRODUCTION

1.1            Background of the study

1.2            Statement of problem

1.3            Purpose of the study

1.4            Significance of the study

1.5            Scope/delimitation of the study

1.6            Assumption of the study

1.7            Research questions

1.8            Definition of terms.

CHAPTER TWO

LITERATURE REVIEW

2.1            The importance of modern office equipment to secretary’s job efficiency

2.2            Classification of modern office equipment

2.3            Electric typewriters

2.4            Electronic typewriters

2.5            Word processors

2.6            Dictating machine

2.7            Facsimile transceivers

2.8            Photocopying machine

2.9            Addressing machine

2.10       Automatic mailing machine

2.11       Calculating machines

2.12       Duties of a secretary

2.13        Business attributes to her director

2.14       Duties of a secretary to her shareholders and the public

2.15       Personal attributes of a secretary

2.16       Problems secretaries encounter in the use of modern office equipment.

CHAPTER THREE

RESEARCH METHODOLOGY

3.1            Sources of data

3.2            Area ofd the study

3.3            Population of the study

3.4            Sample and sampling technique

3.5            Instruments used for collecting data

3.6            Method of administration and collection of data

3.7            Method of data analysis

3.8            Validity of research instrument.

CHAPTER FOUR

DATA PRESENTATION AND ANALYSIS.

CHAPTER FIVE

DISCUSSION OF FINDINGS, SUMMARY, CONCLUSION AND RECOMMENDATIONS

Limitation of the study

Suggestion for further study

References

Appendixes 1

                   2

CHAPTER ONE

INTRODUCTION

1.1     BACKGROUND OF THE STUDY

          according to Neuner (1972) modern office equipment is the intermediary between the secretary and her job. It enables her to accomplish more work in few hours with greater efficiency and better quality. Also Dos well (1978) mentioned that a secretary is capable of working faster and more efficient with modern office equipment with a minimum of fatigue.

          The use of this modern office equipment by a secretary can result in greater output than that of a secretary using manual or under developed equipment. Highly skilled personnel is sought for in business organizations nowadays and to this effect. Russon (1980) advocated that the more productive a secretary is, the more the organization can afford top pay within reasonable limits and hence more employment opportunities for secretaries.

          The invention of office equipment necessitated the growth in laege – scale enterprise and also a technological break – through. The office,