AN IDENTIFICATION OF THE EFFECTS OF COMPUTER LITERACY ON MODERN SECRETARIES IN NEPA ENUGU
ABSTRACT
This project attempted to identify the effects of computer literacy on the job performance of modern secretaries and to find out if secretaries without computer knowledge can be conveniently employed in a modern office.
The researcher used all the secretaries in NEPA Enugu Zonal office which is 75 secretaries as the population of the study. Because of the smallest of the population size, the researcher used the entire population of 75 secretaries for the study.
The instrument used for data collection was a 20-iten structured questionnaire called ECLOSEC (effects of computer literacy on secretaries) which was prepared by the researcher.
The researcher in order to get the needed result distributed questionnaire to some staff of National Electric Power Authority, NEPA Enugu zonal office which was the area of study of this project, and their responses were converted. The researcher was able to found out that there are some effects of computer literacy on modern secretaries which are speed and accuracy, neatness, easy edition, formatting and saving of documents. Also that secretaries without computer knowledge cannot be employed in a modern office
Furthermore, the researcher agreed that the major problem of secretaries is the fear that computer has come to replace them because they know fully well that without computer knowledge they would not be able to do their work perfectly in a modern office. The researcher noticed that students are not taught word processing as a serious course and this has contributed to their failure in performing their job.
It was as a result of these findings, the researcher suggested that every secretary should try hard to become computer literate by going for the training so as to secure gainful employment in a modern office.
LIST OF TABLES
Table 4.1 Responses of the respondents on the effects of computer literacy on the job performance of modern secretaries
Table 4.2 Responses of the respondents on whether the use of computer affected the efficiency of secretaries
Table 4.3 Responses of the respondents on the effects of computer application of the productivity of secretaries.
Table 4.4 Responses of the respondents on whether the advent of computer affected the demand for secretaries.
Table 4.5 Responses of the respondents on whether modern secretaries who are not computer literate be employed in a modern office
Table 4.6 Responses of the respondents on whether secretaries without computer literacy skill maintain their position in the modern office.
Table 4.7 Responses of the respondents on whether their office still accept secretaries without computer knowledge
Table 4.8 Responses of the respondents on whether the continues growth of computer in modern business world would make secretaries without computer literacy be conveniently employed.
Table 4.9 Responses of the respondents on whether the knowledge of computer facilitate the work of secretaries.
Table 4.10 Responses of the respondents on how computer facilitate the work of a secretary
Table 4.11 Responses of the respondents on how you ease the output of work you produce with computer
Table 4.12 Responses of the respondents on whether computer has displayed secretaries in modern office
Table 4.13 Responses of the respondents on the importance of computer to modern secretaries
Table 4.14 Responses of the respondents on how they accept the importance of computer to secretary.
Table 4.15 Responses of the respondent on how had the use of computer made your role as a secretary
Table 4.16 Responses of the respondents on whether computer has reduced the boredom of a secretary by making their routine task easy.
Table 4.17 Responses of the respondents on whether the introduction of computer has come to replace the work of secretaries.
Table 4.18 Responses of the respondents on how were the job opportunities of the secretaries.
Table 4.19 Responses of the respondents on has the introduction of computer in your office
Table 4.20 Responses of the respondents on if yes, what are the challenges
TABLE OF CONTENET
Approval page
Dedication
Acknowledgement
Abstract
List of tables
Table of content.
1.1 Background of the study
1.2 Statement of the problem
1.3 Purpose of the study
1.4 Research question
1.5 Hypothesis
1.6 Scope of the study
1.7 Significance of the study
2.1 The meaning and development of computer
2.2 Importance o computer and computer literacy
2.3 The effects of computer literacy on modern secretaries
2.4 The problems of secretaries encounter in the use of computer
2.5 Summary of the literature reviewed.
3.1 Research design
3.2 Area of the study
3.3 Population of the study
3.4 Sample and sampling procedure
3.5 Instrument for data collection
3.6 Validation of the research instrument.
3.7 Reliability of the research instrument
3.8 Methods of data collection
3.9 Method of data analysis
DISCUSSION OF RESULTS, IMPLICATION AND RECOMMENDATION.
5.1 Discussion of results
5.2 Conclusion
5.3 Implication of the research results
5.4 Recommendations
5.5 Suggestions for further research
5.6 Limitation of the study
References
Appendixes
CHAPTER ONE
1.1 BACKGROUND OF THE STUDY
In the past, centuries, secretaries keep important documents or mails in their files or drawers. These files will be kept in the file cabinet as the storage facility and this process will be in progress for years. Although these facts are kept at a stage some of these documents may get too old and tore, it can get lost or the cabinet may not contain it any longer thereby leading to its relocation. Also another worker in the organization may take away an important document without the secretary’s knowledge
Further, stones and sticks were initially used as counting tools or machine before the industrial revolution. Charles Babbage who invented the first calculating machine fore see the ineffectiveness of using the Abacus method of calculation. Computer came into existence with the help of the Harvard University coupled with the idea of Babbage with the experience gained from the use of punched cared machine. The first electric computer was build in 1944 and it was called the Electronic Numerical Integrator and calculator (ENIC)
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